Integration

Usersnap integration

Usersnap is a user feedback and bug reporting platform that allows you to collect visual feedback, bug reports, and feature requests from your users. The REST API enables programmatic access to projects, feedback items, and user management.

Ask it in chat

Say what should happen.
The workflow builds itself.

When this happens, do that in Usersnap.Built from the 14 Usersnap tools below, on the connection you add once.

Common Usersnap use cases

  • Export user feedback
  • Remove spam feedback
  • View feedback trends
  • List assignable users
  • Update feedback status
  • Download bug screenshots
  • Respond to user feedback
  • View detailed bug report
  • View feedback discussion
  • Add new feedback category

What you can do with Usersnap

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Feedback, 5 operations

  • create_feedbackCreate feedbackPOSTSubmit feedback
  • delete_feedbackDelete feedbackDELETEDelete feedback
  • get_feedbackGet feedbackGETGet feedback details
  • list_feedbackList feedbackGETList feedback items
  • update_feedbackUpdate feedbackPATCHUpdate feedback

Comment, 2 operations

  • create_commentCreate commentPOSTAdd comment
  • list_commentsList commentsGETList feedback comments

Label, 2 operations

  • create_labelCreate labelPOSTCreate label
  • list_labelsList labelsGETList project labels

Project, 2 operations

  • get_projectGet projectGETGet project details
  • list_projectsList projectsGETList all projects

Attachment, 1 operation

  • get_attachmentGet attachmentGETGet attachment

Statistics, 1 operation

  • get_statisticsGet statisticsGETGet project statistics

User, 1 operation

  • list_usersList usersGETList team members

Usersnap API rate limits

Rate limits depend on your subscription plan. Enterprise plans have higher limits.

These are the limits Usersnap documents, not ones LiveContext measured. They can change and often depend on your plan, so check the Usersnap documentation for current values.

Use Usersnap from Claude Code, Cursor or Codex

Connect Usersnap in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Usersnap operations become tools the client can call, next to every other integration you connected.

Claude Code
claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"
Codex (~/.codex/config.toml)
[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"
Cursor, Claude Desktop and other JSON configs
{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Usersnap

  1. Create your workspace

    Sign up free. Nothing to install.

  2. Connect Usersnap once

    Add your Usersnap connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.

  3. Describe the job in chat

    The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.

Usersnap integration FAQ

What can you do with the Usersnap integration?

LiveContext exposes 14 operations on Usersnap, covering feedback, comment, label and project. Common uses include Export user feedback, Remove spam feedback and View feedback trends.

What are the Usersnap API rate limits?

Rate limits depend on your subscription plan. Enterprise plans have higher limits. Limits are set by Usersnap and can depend on your plan.

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