LiveContext answers 'where is my order?', writes your product pages and watches your stock against the orders. Every reply, page and restock waits for your approval.
From a customer question to a reply you approve.
A customer asks about her order, LiveContext finds the order and the parcel and drafts the reply. You approve on one screen, and it is sent and saved.
Orders
Answer 'where is my order?' from the tracking.
A customer asks where her order is. The parcel is found 3 days late at the carrier, the reply is drafted with a 10% code, and both wait for your approval.
Orders in action
Hello, I ordered a week ago and still nothing. Where is my parcel?
A customer asks where her order is. The parcel is found 3 days late at the carrier, the reply is drafted with a 10% code, and both wait for your approval.
To get started, ask it
- Which orders are late this week?
- Write the pages of the new products.
- Which products will run out first?
What it does for you
- By email, on WhatsApp or through the contact form.
- The order in Shopify and the parcel at the carrier.
- The reply and any gesture, on one screen.
- The reply goes out, the code is created in Shopify and the case is saved.
You choose when approval is required.
Twelve agents behind the counter.
Orders, pages, stock, returns: each agent gets a job, the tools it may use and a budget it cannot exceed. Every reply and every order waits for your approval.
OrdersWorkflowsTablesOrders
Answer 'where is my order?' from the tracking.
A customer asks where her order is. The parcel is found 3 days late at the carrier, the reply is drafted with a 10% code, and both wait for your approval.
Orders in action
Hello, I ordered a week ago and still nothing. Where is my parcel?
A customer asks where her order is. The parcel is found 3 days late at the carrier, the reply is drafted with a 10% code, and both wait for your approval.
To get started, ask it
- Which orders are late this week?
- Write the pages of the new products.
- Which products will run out first?
What it does for you
- By email, on WhatsApp or through the contact form.
- The order in Shopify and the parcel at the carrier.
- The reply and any gesture, on one screen.
- The reply goes out, the code is created in Shopify and the case is saved.
Fewer tickets.
More time for the store.
Order questions answered
The order and its tracking are read, the reply is drafted, and a goodwill gesture is proposed when the carrier is late.
Product pages from a sheet
Add a row with the product and its photos: the page is written in your tone, with its keywords.
No stock runs out by surprise
Orders are compared with the stock every day, and the restock waits for your approval.
From a customer question to a reply you approve.
- 1A customer writes
By email, on WhatsApp or through the contact form.
- 2The agent checks
The order in Shopify and the parcel at the carrier.
- 3You approve
The reply and any gesture, on one screen.
- 4It is sent and saved
The reply goes out, the code is created in Shopify and the case is saved.
Everything you automated,
on one calendar.
Order questions08:00
Review replies11:00
Marketplace sync15:00
Stock check09:00
Abandoned carts12:00
Product pages10:00
Weekly sales13:00Review replies11:00
Supplier orders14:00Abandoned carts12:00Marketplace sync15:00Weekly sales13:00Supplier orders14:00Good
questions.
Does it work with my store?
Shopify, WooCommerce and PrestaShop, plus AfterShip, Gorgias, Klaviyo and Google Sheets.
Can it give discounts on its own?
No. A goodwill code is proposed and waits for your approval, unless you set a rule for small amounts.
What happens to my customers' data?
It stays in your workspace. Credentials are encrypted and every approval is recorded with who gave it and when.
You run the business. Your agents run the back office.
Explore Founders
The work that repeats, running itself.
Explore Operations
Keep selling. Keep the follow-up moving.
Explore Sales
Your customers need answers. Give them context.
Explore Support
One campaign. Every channel in sync.
Explore Marketing
You bring the idea. LiveContext gets it published.
Explore Creators
Every invoice entered. Every payment matched.
Explore Finance
