Integration

Trustpilot integration

Trustpilot Business API for accessing and managing business reviews, company profiles, and customer feedback. Retrieve reviews, respond to customer feedback, invite customers to leave reviews, analyze review trends, and manage your business reputation. Perfect for reputation management, customer feedback analysis, review monitoring, and building trust with potential customers.

Connect Trustpilot How integrations work

Ask it in chat

Say what should happen.
The workflow builds itself.

When this happens, do that in Trustpilot.Built from the 8 Trustpilot tools below, on the connection you add once.

Common Trustpilot use cases

competitor research
browsing by industry
displaying customer reviews
displaying review detail page
post-purchase review requests
displaying company trust score
responding to negative reviews
looking up company trust scores
market analysis
category-based search

What you can do with Trustpilot

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Business unit, 3 operations

get_business_unitGet business unitGETRetrieves business unit information from Trustpilot by domain name. Returns company details, trust score, star rating, and review statistics.
get_business_unit_by_idGet business unit by idGETRetrieves business unit details by ID from Trustpilot. Returns company profile, trust score, review statistics, and rating distribution.
search_business_unitsSearch business unitsGETSearches Trustpilot business units by name or keywords. Returns matching companies with trust scores and review counts.

Review, 2 operations

get_reviewGet reviewGETRetrieves a single Trustpilot review by ID. Returns complete review details including content, rating, author information, and business response.
list_business_reviewsList business reviewsGETLists reviews for a Trustpilot business unit with filtering and pagination. Returns review content, ratings, timestamps, and author details.

Category, 1 operation

get_categoriesGet categoriesGETRetrieves Trustpilot business categories. Returns hierarchical list of industry categories for classifying businesses.

Invitation, 1 operation

create_review_invitationCreate review invitationPOSTCreates a Trustpilot review invitation to send to a customer. Triggers an email invitation for the customer to leave a review.

Reply, 1 operation

reply_to_reviewReply to reviewPOSTPosts a business reply to a Trustpilot review. Allows the business to respond publicly to customer feedback.

Use Trustpilot from Claude Code, Cursor or Codex

Connect Trustpilot in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Trustpilot operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Trustpilot

Create your workspace
Sign up free. Nothing to install.
Connect Trustpilot once
Add your Trustpilot connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.

Trustpilot integration FAQ

What can you do with the Trustpilot integration?

LiveContext exposes 8 operations on Trustpilot, covering business unit, review, category and invitation. Common uses include competitor research, browsing by industry and displaying customer reviews.