Integration

PagerDuty integration

Incident management and on-call scheduling platform API. Create and manage incidents, services, escalation policies, and schedules. Build alerting integrations, incident response automation, and operations dashboards.

Connect PagerDuty How integrations work

Ask it in chat

Say what should happen.
The workflow builds itself.

When this happens, do that in PagerDuty.Built from the 20 PagerDuty tools below, on the connection you add once.

Common PagerDuty use cases

Configuration audit
Service setup
On-call display
User management
Alert triggering
Incident dashboard
On-call management
Service management
Service detail view
Incident detail view

What you can do with PagerDuty

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Service, 5 operations

create_serviceCreate servicePOSTCreates a new PagerDuty service.
delete_serviceDelete serviceDELETEDeletes a PagerDuty service and all its associated incidents.
get_serviceGet serviceGETRetrieves a specific PagerDuty service by ID.
list_servicesList servicesGETLists all services in the account.
update_serviceUpdate servicePUTUpdates an existing PagerDuty service configuration.

Incident, 4 operations

create_incidentCreate incidentPOSTCreates a new incident for a service.
get_incidentGet incidentGETRetrieves complete details for an incident.
list_incidentsList incidentsGETLists all incidents with filtering options.
update_incidentUpdate incidentPUTUpdates an incident's status or properties.

Escalation policy, 3 operations

create_escalation_policyCreate escalation policyPOSTCreates a new escalation policy.
list_escalation_policiesList escalation policiesGETLists all escalation policies.
update_escalation_policyUpdate escalation policyPUTUpdates an escalation policy.

Maintenance window, 2 operations

create_maintenance_windowCreate maintenance windowPOSTCreates a maintenance window.
list_maintenance_windowsList maintenance windowsGETLists all maintenance windows.

Schedule, 2 operations

create_scheduleCreate schedulePOSTCreates a new on-call schedule.
list_schedulesList schedulesGETLists all on-call schedules.

Team, 2 operations

create_teamCreate teamPOSTCreates a new team.
list_teamsList teamsGETLists all teams.

Oncall, 1 operation

get_oncallGet oncallGETRetrieves current on-call assignments.

User, 1 operation

list_usersList usersGETLists all users in the account.

Use PagerDuty from Claude Code, Cursor or Codex

Connect PagerDuty in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its PagerDuty operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect PagerDuty

Create your workspace
Sign up free. Nothing to install.
Connect PagerDuty once
Add your PagerDuty connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.

PagerDuty integration FAQ

What can you do with the PagerDuty integration?

LiveContext exposes 20 operations on PagerDuty, covering service, incident, escalation policy and maintenance window. Common uses include Configuration audit, Service setup and On-call display.