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Crisp integration

Customer messaging platform API for live chat, chatbots, and helpdesk. Manage conversations, send messages, handle website visitors, and automate customer support. Build chat integrations, CRM sync, and support automation workflows.

24 toolsBasic authAPI docs
Connect CrispHow integrations work

Common Crisp use cases

  • CRM sync
  • GDPR compliance
  • Spam removal
  • Inbox management
  • Multi-channel sync
  • Chat display
  • Inbox display
  • Read tracking
  • Chat responses
  • Contact import

What you can do with Crisp

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Conversation, 10 operations

  • PATCHassign_conversation

    Assigns a conversation to an operator.

  • POSTcreate_conversation

    Creates a new conversation on a website.

  • DELETEdelete_conversation

    Removes a conversation from a website.

  • GETget_conversation

    Retrieves complete details for a specific conversation.

  • GETget_conversation_meta

    Gets metadata for a conversation.

  • GETget_conversation_routing

    Gets the routing assignment for a conversation.

  • GETget_conversation_state

    Gets the current state of a conversation.

  • GETlist_conversations

    Lists all conversations for a website with pagination and filtering.

  • PATCHupdate_conversation_meta

    Updates metadata for a conversation.

  • PATCHupdate_conversation_state

    Updates the state of a conversation.

Message, 6 operations

  • DELETEdelete_message

    Removes a message from a conversation.

  • GETlist_messages

    Lists all messages in a conversation.

  • PATCHmark_messages_delivered

    Marks messages as delivered in a conversation.

  • PATCHmark_messages_read

    Marks messages as read in a conversation.

  • POSTsend_message

    Sends a message in a conversation.

  • PATCHupdate_message

    Updates an existing message in a conversation.

Person, 6 operations

  • POSTadd_people_profile

    Adds a new people profile.

  • DELETEdelete_people_profile

    Removes a person's profile from a website.

  • GETget_person

    Retrieves a specific person's profile.

  • GETlist_people

    Lists all people (contacts) for a website.

  • PUTsave_people_profile

    Saves (replaces) a person's profile.

  • PATCHupdate_people_profile

    Partially updates a person's profile.

Website, 2 operations

  • GETget_website

    Retrieves details for a specific Crisp website.

  • GETget_website_availability

    Gets the availability status of a website.

Use Crisp from Claude Code, Cursor or Codex

Connect Crisp in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Crisp operations become tools the client can call, next to every other integration you connected.

Claude Code
claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"
Codex (~/.codex/config.toml)
[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"
Cursor, Claude Desktop and other JSON configs
{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Crisp

  1. Create your workspace

    Sign up free. Nothing to install.

  2. Connect Crisp once

    Add your Crisp connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.

  3. Describe the job in chat

    The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.

Crisp integration FAQ

What can you do with the Crisp integration?
LiveContext exposes 24 operations on Crisp, covering conversation, message, person and website. Common uses include CRM sync, GDPR compliance and Spam removal.

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