Integration

Crisp integration

Customer messaging platform API for live chat, chatbots, and helpdesk. Manage conversations, send messages, handle website visitors, and automate customer support. Build chat integrations, CRM sync, and support automation workflows.

Connect Crisp How integrations work

Ask it in chat

Say what should happen.
The workflow builds itself.

When this happens, do that in Crisp.Built from the 24 Crisp tools below, on the connection you add once.

Common Crisp use cases

CRM sync
GDPR compliance
Spam removal
Inbox management
Multi-channel sync
Chat display
Inbox display
Read tracking
Chat responses
Contact import

What you can do with Crisp

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Conversation, 10 operations

assign_conversationAssign conversationPATCHAssigns a conversation to an operator.
create_conversationCreate conversationPOSTCreates a new conversation on a website.
delete_conversationDelete conversationDELETERemoves a conversation from a website.
get_conversationGet conversationGETRetrieves complete details for a specific conversation.
get_conversation_metaGet conversation metaGETGets metadata for a conversation.
get_conversation_routingGet conversation routingGETGets the routing assignment for a conversation.
get_conversation_stateGet conversation stateGETGets the current state of a conversation.
list_conversationsList conversationsGETLists all conversations for a website with pagination and filtering.
update_conversation_metaUpdate conversation metaPATCHUpdates metadata for a conversation.
update_conversation_stateUpdate conversation statePATCHUpdates the state of a conversation.

Message, 6 operations

delete_messageDelete messageDELETERemoves a message from a conversation.
list_messagesList messagesGETLists all messages in a conversation.
mark_messages_deliveredMark messages deliveredPATCHMarks messages as delivered in a conversation.
mark_messages_readMark messages readPATCHMarks messages as read in a conversation.
send_messageSend messagePOSTSends a message in a conversation.
update_messageUpdate messagePATCHUpdates an existing message in a conversation.

Person, 6 operations

add_people_profileAdd people profilePOSTAdds a new people profile.
delete_people_profileDelete people profileDELETERemoves a person's profile from a website.
get_personGet personGETRetrieves a specific person's profile.
list_peopleList peopleGETLists all people (contacts) for a website.
save_people_profileSave people profilePUTSaves (replaces) a person's profile.
update_people_profileUpdate people profilePATCHPartially updates a person's profile.

Website, 2 operations

get_websiteGet websiteGETRetrieves details for a specific Crisp website.
get_website_availabilityGet website availabilityGETGets the availability status of a website.

Use Crisp from Claude Code, Cursor or Codex

Connect Crisp in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Crisp operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Crisp

Create your workspace
Sign up free. Nothing to install.
Connect Crisp once
Add your Crisp connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.

Crisp integration FAQ

What can you do with the Crisp integration?

LiveContext exposes 24 operations on Crisp, covering conversation, message, person and website. Common uses include CRM sync, GDPR compliance and Spam removal.