Bland AI integration

Retrieves detailed information about a specific call including transcript, corrected duration, queue status, recording URL, and AI-generated summary. The transcripts array contains speaker-labeled entries with timestamps.

Lists all calls with filtering options for date range, batch, completion status, pagination, and sorting. Returns call summaries including ID, phone numbers, status, duration, and answered_by.

Removes a specific call from a memory store.

Initiates an outbound AI phone call to a specified number. The AI agent conducts the conversation based on the provided task or pathway instructions and can use tools, transfer calls, and send SMS. Returns a call_id for tracking.

Ends a specific active phone call by its call_id.

Creates a custom tool that the AI agent can use during calls to call external APIs or perform actions. Define the endpoint, method, input schema, and response handling.

Deletes a custom tool by its ID.

Retrieves detailed information about a specific custom tool.

Retrieves all custom tools created for your account.

Updates an existing custom tool's configuration including name, URL, method, headers, input schema, and response handling.

Creates a new conversational pathway. The pathway can be further configured with nodes and edges via the developer portal or update endpoint.

Deletes a conversational pathway.

Retrieves detailed information about a specific conversational pathway including name, description, nodes, and edges.

Retrieves all conversational pathways in your account including names, descriptions, nodes, and edges.

Updates a conversational pathway's name, description, nodes, and edges.

Deletes an inbound phone number that was uploaded through your own Twilio account or purchased via the API.

Retrieves configuration and settings for an inbound phone number, including prompt, voice, webhook, pathway, background track, and max duration.

Retrieves a list of all inbound phone numbers configured for your account along with their associated settings.

Updates the AI agent configuration for an inbound phone number, including prompt, voice, model, pathway, tools, and all call settings.

Clones a voice from audio samples. Upload audio files (1-5 per request, max 5 total samples per voice, WAV/MP3, max 10MB each, 1-60s duration) to create a custom voice. Uses multipart/form-data.

Deletes an existing cloned voice from your account. Preset/public voices cannot be deleted.

Retrieves detailed information about a specific voice by name or ID, including description, tags, public status, and ratings.

Retrieves all available voices for your account, including preset voices and custom cloned voices. Returns voice IDs, names, descriptions, tags, and ratings.

Creates a new web agent with configurable prompt, voice, model, tools, and analysis settings. Web agents can be embedded in websites for browser-based AI conversations.

Deletes a web agent and all its configuration.

Retrieves all web agents created for your account, including their IDs, prompts, voices, and configuration.

Updates an existing web agent's settings, prompt, voice, and other configuration.

Creates and sends a batch of AI phone calls simultaneously. Each call in the batch can be customized while sharing global properties. Note: Batches use the v2 API.

Retrieves metadata and configuration for a specific batch. Does not include logs; use get_batch_logs for that. Note: Uses v2 API path.

Stops a running batch campaign, canceling all pending calls while preserving completed call data. Calls already in progress will complete normally.

Creates a new memory store to organize and track call interactions by phone numbers. Memories allow the AI to recall previous conversations.

Retrieves detailed information about a specific memory store including associated calls and user records.

Retrieves all memory stores associated with your account.

Creates an instance of a pathway chat that can be used to send and receive messages to the pathway without making a phone call.

Sends a message to an existing pathway chat instance and receives the AI response.

Creates and sends post-call webhooks for specified call IDs to a webhook URL.

Retrieves post-call webhook details for a specific call.

Retrieves account details including billing balance, refill settings, and total call count.

Lists all currently active (in-progress) calls on your account.

Ends all active phone calls on your account. Returns the number of calls being stopped. Calls may take a moment to fully terminate.

Runs custom AI-powered analysis on a call transcript using a goal description and structured questions. Returns typed answers (boolean, string, number, list) for each question.

Analyzes an SMS conversation using a citation schema to extract structured data from the conversation.

Retrieves detailed logs for a specific batch, including individual call results and statuses. Supports pagination. Note: Uses v2 API path.

Retrieves a list of all batches created by your organization. Note: Uses v2 API path.

Retrieves the corrected transcript for a specific call, providing improved accuracy over the raw transcript.

Generates an audio sample for a specified voice. Useful for previewing voices before using them in calls.

Starts a live listen session for an active call, allowing real-time audio monitoring.

Retrieves a list of all outbound phone numbers configured for your account along with their associated settings.

Purchases a new inbound phone number for AI call handling. Choose by area code and country or specify an exact number.

Purchases a new outbound phone number for use as caller ID on outbound calls.

Retrieves the audio recording stream for a completed call. Only available if record was set to true when the call was created. Supports MP3 (audio/mpeg) and WAV (audio/wav) formats, defaulting to WAV.

Resends post-call webhooks for specified call IDs.

Sends an SMS message from an AI agent number to a user. Creates or resumes an SMS conversation.

Updates SMS configuration for a phone number including webhook, objective, tools, pathway, and other settings.

Converts text to speech using Bland's Beige voice engine. Returns audio output in the requested format.