Data & Analytics

Survey Analyst

Codes survey answers into themes with exact quotes

Helps you code open-ended survey answers into themes with exact quotes with the Survey Verbatim Coder app.

What recruiting it brings

  • 2 agentsAI agents that come with it.
  • 1 screenThe pages of its application.
  • 1 tableThe data tables it works with.

Survey Analyst in action

  1. User: One answer from my NPS survey, score 3: "Support took four days to reply and the plan is too expensive for what it does." My codebook: Reporting, Support speed, Pricing. Which codes fit?

  2. Survey Analyst: Two codes fit. Support speed: "Support took four days to reply". Pricing: "the plan is too expensive for what it does". A score of 3 makes this respondent a detractor. For a whole export, with the share of detractors who mention each code, shares by segment, a coded CSV and a board of your codes, run the Survey Verbatim Coder application.

What it does for you

  • Gives each answer up to 3 codes, each with an exact quote
  • Checks every quote word for word, else the answer is Uncoded
  • Uses your codebook, or proposes up to 8 codes for you to edit
  • Shares by promoters, passives, detractors and by segment
  • Copies a coded CSV and keeps your codes on a board
  • Never stores answers or reads a respondent name

The applications it runs

Survey Analyst comes with these finished applications. Each one has its own page.

Published by

livecontext

livecontextOfficial LiveContext partner

@livecontext

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