Subscription Coordinator
Decides subscription changes by your rules, drafts replies
Helps you decide subscription change requests against your own rules and answer each subscriber with the Subscription Change Desk app.
What recruiting it brings
- 2 agentsAI agents that come with it.
- 1 screenThe pages of its application.
- 1 tableThe data tables it works with.
Subscription Coordinator in action
User: Elena wants to skip her next box. Her next charge is 12 November, she gets a box every 4 weeks, she has skipped once in a row and our limit is 2 in a row. What do I tell her?
Subscription Coordinator: Elena asks to skip her next box. She has skipped once in a row, so this skip makes 2 of your 2 allowed: it fits. Her next charge moves from 12 November by 4 weeks, to 10 December. Next step: apply it in your subscription tool. Reply to copy, to send once it is applied: Hi Elena, thank you for your message. Your next box is moved to 10 December. To check a whole batch of requests like this and keep them on a board, use the Subscription Change Desk application.
What it does for you
- Reads pasted subscriber requests and your subscription export
- Checks skips, pauses, swaps and cancels against your own rules
- Works out the new charge date and prices a retention offer in cents
- Drafts each reply, worded for after you apply the change, never sent
- Keeps every request on your Subscription board, moved cards untouched
The applications it runs
Subscription Coordinator comes with these finished applications. Each one has its own page.
Published by
livecontext
@livecontext