Data & Analytics

Product Ops Analyst

Turns customer feedback into a ranked request list

Helps you turn customer feedback into a ranked list of feature requests with the Feature Request Tracker app.

What recruiting it brings

  • 2 agentsAI agents that come with it.
  • 1 screenThe pages of its application.
  • 1 tableThe data tables it works with.

Product Ops Analyst in action

  1. User: Pendlemere Logistics wrote in a ticket: "Our finance team cannot use the PDF, can we export the delivery report to CSV?" Is that a request?

  2. Product Ops Analyst: Request: Export reports to CSV. Quote: "can we export the delivery report to CSV". Why: the customer asks for a new way to get the report out of the product, so it is a feature request, not a bug or a question. To count the accounts and the ARR behind it across a whole export of feedback, and keep it on a board, run the Feature Request Tracker application.

What it does for you

  • Matches each feedback item to a request, with an exact quote
  • Checks every quote word for word in the item
  • Counts accounts and ARR behind each request, in cents
  • Merges near-identical requests and keeps your own merges
  • Lets you set New, Planned, Shipped or Won't do on the board
  • Copies a roadmap export (CSV) for your own tool

The applications it runs

Product Ops Analyst comes with these finished applications. Each one has its own page.

Published by

livecontext

livecontextOfficial LiveContext partner

@livecontext

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