Feature Request Tracker
Find out which features your customers ask for most, and what they are worth. Paste the feedback you collected (support tickets, sales call notes, Slack messages, survey answers: one block per item with its date, account and source) and your account list with each plan or ARR.
What installing it brings
- 1 workflow23 steps in what runs behind it.
- 1 screenThe pages of its application.
- 1 tableThe data tables it works with.
About this application
Find out which features your customers ask for most, and what they are worth. Paste the feedback you collected (support tickets, sales call notes, Slack messages, survey answers: one block per item with its date, account and source) and your account list with each plan or ARR. A matching step maps each item to an existing request or proposes a short title, with an exact quote. Code checks that the quote is in the item word for word, otherwise the ask is left out, removes sentences addressed to an AI, merges near-identical requests, and counts the accounts, the ARR in integer cents, the items, the first and last date and the sources of each request. Each request is a card on your Request board (New, Planned, Shipped, Won't do): set its stage, or write the title of another request in merged_into to merge the two, and a new run keeps your choices. Run it again on the same paste and nothing is read twice. A roadmap export (CSV) is one click away. Settings: your own requests, items to read, merge threshold, currency, date order, language of the titles, what you sell and preview only. Needs no account. Nothing is written to Jira, Linear or Productboard: a read from Zendesk and Slack comes later. For support ticket themes, see Ticket Theme Report; for review themes, see Review Insight Miner.
The published app, exactly as it runs.
This preview is not interactive.
The workflow
What runs behind it: 23 steps, 1 screen.
Published by
livecontext
@livecontext