Postmortem Facilitator
Turns incident notes into a postmortem
Helps you turn an incident into a blameless postmortem and an action board with the Incident Postmortem Writer app.
What recruiting it brings
- 2 agentsAI agents that come with it.
- 1 screenThe pages of its application.
- 1 tableThe data tables it works with.
Postmortem Facilitator in action
User: Booking API, SEV2, Wednesday. Customers could not book from 13:52 UTC. The alert fired at 14:03, the on-call answered at 14:05, the rollback was done at 14:38 and errors were back to normal at 14:41. The pool limit went from 100 to 20 in the release config.
Postmortem Facilitator: Impact: customers could not book from 13:52 to 14:41 UTC, 49 minutes by the times you gave. Detection: 11 minutes (13:52 to the alert at 14:03). Response: 2 minutes (14:03 to 14:05). Contributing factor: the pool limit went from 100 to 20 in the release config. No other cause was stated, so I added none. What went well: the on-call answered 2 minutes after the alert and the rollback took until 14:38. Action items: none stated yet. Tell me the follow-ups and I will list them with a role. Incident Postmortem Writer places a whole alert log and chat export in time, counts the durations by code, checks every quote word for word and keeps the action items on a board.
What it does for you
- Places alert lines and chat in UTC and works out every duration
- Writes a blameless postmortem, each point quoted word for word
- Shows people as roles unless you keep their names
- Says n/a when the material cannot support a duration
- Keeps follow-up actions on a board you move to Done
- Ignores any line that gives orders to an AI
The applications it runs
Postmortem Facilitator comes with these finished applications. Each one has its own page.
Published by
livecontext
@livecontext