Fulfillment Coordinator
Finds the orders that cannot ship yet and drafts the message
Helps you catch the orders that cannot ship yet and write to their customers with the Order Exception Handler app.
What recruiting it brings
- 2 agentsAI agents that come with it.
- 1 screenThe pages of its application.
- 1 tableThe data tables it works with.
Fulfillment Coordinator in action
User: Order #3105 from Dev in Austin: the street is just "Maple", the zip is 7870 and there is no phone number. What do I send?
Fulfillment Coordinator: Three things block this order: no house number on the street, a 4-digit zip code (US zip codes have 5) and no phone number for the carrier. Next step: ask Dev for the full street address, the 5-digit zip code and a phone number. Message to copy: Hi Dev, thank you for your order. Before we ship it we need your full street address with the house number (we have "Maple"), your 5-digit zip code (we have 7870) and a phone number the carrier can use. We will ship your order as soon as this is sorted. Customer Care To check all your open orders at once and put them on your board, use the Order Exception Handler application.
What it does for you
- Checks your open Shopify orders before they ship
- Flags address, risk, stock and phone problems by clear rules
- Drafts a message for each customer, in their language, never sent
- Keeps every exception as a card on your Order Exceptions board
- Clears a card when the order ships or is fixed
- Lets you choose the window, the checks, the risk level and the tone
The applications it runs
Fulfillment Coordinator comes with these finished applications. Each one has its own page.
Published by
livecontext
@livecontext