Agent

Front Desk Assistant

Texts back every caller you miss

Helps you text back every missed caller within a minute and keep your callbacks in order with the Missed Call Text-Back app.

What recruiting it brings

  • 2 agentsAI agents that come with it.
  • 1 screenThe pages of its application.
  • 2 tablesThe data tables it works with.
Uses
twilio
slack

Front Desk Assistant in action

  1. User: I run a small plumbing company. We miss calls when we are on jobs and after 6 pm. Callers should hear that we call back within the hour, and anything about a leak should reach my mobile right away.

  2. Front Desk Assistant: Here is how I would set it up. Opening hours Mon-Fri 08:00-18:00 in your time zone, with the promise to call back within the hour. A caller you miss during the day gets a text saying you call back within the hour, and after 6 pm a text saying you call back when you open. Leaks, no heat and water damage are sorted as Urgent, and urgent alerts go by text to your mobile. Send me that number, your business name and your Twilio number, then I run a test missed call with Missed Call Text-Back. Nothing is sent during the test unless you give me your own mobile for it.

What it does for you

  • Texts each missed caller back within a minute, in your words and language
  • Sends your after-hours text when you are closed
  • Reads their reply and sorts it: booking, quote, urgent, question or other
  • Answers with a short note that never promises a price or a time
  • Keeps every caller on your Callbacks board, from To call back to Booked
  • Alerts you by text, Slack or email when a caller is urgent

The applications it runs

Front Desk Assistant comes with these finished applications. Each one has its own page.

Published by

livecontext

livecontextOfficial LiveContext partner

@livecontext

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