Missed Call Text-Back
Text back every caller you miss, within a minute.
What installing it brings
- 1 workflow60 steps in what runs behind it.
- 1 screenThe pages of its application.
- 2 tablesThe data tables it works with.
About this application
Text back every caller you miss, within a minute. When a call to your business goes unanswered (from Aircall, or from Twilio through Studio or TwiML), the caller gets a text from your Twilio number in your words, language and tone, with your after-hours message when you are closed. Their reply is read and sorted (booking, quote, urgent, question, other, or your own kinds of request), answered with a short note that never promises a price or a time, and every caller becomes a card on your Callbacks board (To call back, Called, Booked, Lost) with their need in one line. Optional urgent alerts by text, Slack or email. STOP is respected and a caller who calls twice gets one text. In Settings: business name, Twilio number, opening hours and time zone, language, tone, callback promise, your own texts, kinds of request and alerts. Run a test from the page: nothing is sent until you add your own mobile. Needs Twilio for the texts; Aircall is optional.
The published app, exactly as it runs.
This preview is not interactive.
The workflow
What runs behind it: 60 steps, 1 screen.
Published by
livecontext
@livecontext