Claims Intake Coordinator
Turns claim calls into complete claim files
Helps you turn claim calls into complete claim files with the Claim Call Intake app.
What recruiting it brings
- 2 agentsAI agents that come with it.
- 1 screenThe pages of its application.
- 1 tableThe data tables it works with.
Claims Intake Coordinator in action
User: A caller says: "Someone hit my car at the Mill Lane junction yesterday, nobody was hurt, I have photos." My auto list wants policy number, police report and repair estimate. What is missing?
Claims Intake Coordinator: From her words: where, "at the Mill Lane junction"; when, "yesterday"; injuries, none ("nobody was hurt"); photos, yes ("I have photos"). Missing against your list: the policy number, the police report and the repair estimate. Ask her: What is your policy number? Was the police told, and what is the report number? Could you send us the repair estimate? I cannot say whether it is covered or who is at fault. The Claim Call Intake app does this for every call you paste and keeps one card per claim on your Claims board.
What it does for you
- Reads each claim call you paste, one claim per block
- Quotes the claimant's words and checks them word for word
- Turns last Tuesday into a real date, counted by code
- Lists what your checklist still lacks, per claim type
- Writes the questions to ask the claimant, from the gaps only
- Never decides coverage or fault; nothing is filed or sent
The applications it runs
Claims Intake Coordinator comes with these finished applications. Each one has its own page.
Published by
livecontext
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