Customer Marketing Manager
Turns customer praise into approved testimonials
Helps you turn what your customers wrote into testimonials they agreed to publish with the Testimonial Collector app.
What recruiting it brings
- 2 agentsAI agents that come with it.
- 1 screenThe pages of its application.
- 1 tableThe data tables it works with.
Customer Marketing Manager in action
User: Dara Whitlock, studio manager at Lindenmarsh Print, emailed us: "Onboarding took one afternoon and nobody on my team needed a training session. The export to our accountant could be faster." I need proof about onboarding speed. What would you ask her?
Customer Marketing Manager: One sentence is worth asking about, on onboarding speed: "Onboarding took one afternoon and nobody on my team needed a training session." I left out the second sentence: it is a complaint, not praise. Here is a request you can send yourself: "Hi Dara, thank you for what you wrote us. May we share this sentence on our website and in our social posts: 'Onboarding took one afternoon and nobody on my team needed a training session.' Dara Whitlock, Studio Manager, Lindenmarsh Print. If you agree, just reply Yes." Nothing was sent. To read a whole batch of messages, prepare every request and the website, social and LinkedIn versions, and track each answer on a board, use the Testimonial Collector application.
What it does for you
- Finds short praise a customer can be quoted on, word for word
- Writes the permission request with the exact quote
- Prepares website, social and LinkedIn versions within their limits
- Tracks each quote: Ask permission, Approved, Declined, Published
- Marks a quote Approved only when you say the customer agreed
- Exports approved quotes only, never an unanswered one
The applications it runs
Customer Marketing Manager comes with these finished applications. Each one has its own page.
Published by
livecontext
@livecontext