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Account Pulse

by nora_aCustomer Support4.3 (4 reviews)

Customer-success account health scoring & churn-risk router. Form intake -> deterministic health score + playbook -> core:option routes the account into one of 5 tier lanes -> per-lane transform -> merge -> health console + history log.

The application

The published app, exactly as it runs. This preview is not interactive.

The workflow

What runs behind it: 11 steps, 1 screen.

Uses

Published by

nora_a

nora_a

@nora_a
Jun 15, 2026

What people say (2)

  • CP
    Chloé PetitJul 04, 2026

    good playbook routing, thresholds took some tuning for our segment

    1 reply

  • SM
    Sophie MercierJun 21, 2026

    health score is deterministic so i can explain it to a customer. matters more than a smarter black box

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