Customer Support

Account Pulse

Customer-success account health scoring & churn-risk router. Form intake -> deterministic health score + playbook -> core:option routes the account into one of 5 tier lanes -> per-lane transform -> merge -> health console + history log.

InstallSee the application

What installing it brings

  • 1 workflow11 steps in what runs behind it.
  • 1 screenThe pages of its application.
  • 1 tableThe data tables it works with.
Uses
The application

The published app, exactly as it runs.

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The workflow

What runs behind it: 11 steps, 1 screen.

Published by

livecontext

livecontextOfficial LiveContext partner

@livecontext

What people say (2)

  • CP
    Chloé Petit

    good playbook routing, thresholds took some tuning for our segment

    1 reply

  • SM
    Sophie Mercier

    health score is deterministic so i can explain it to a customer. matters more than a smarter black box

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