Integration

Zoho Assist integration

Zoho Assist is remote support and remote access software. Create an on-demand remote support or screen sharing session and get the customer join link and the technician start link, schedule a session for later, list the reports of past sessions, and fetch a session's notes or a download link for its screenshots, recordings or chat transcript. Manage unattended access: list and inspect unattended devices, rename a device, start an unattended session on a device, and list, create and update device groups. Start with get_current_user, which returns the departments the device and group tools need. Account administration (technicians, departments, deployment) is not exposed. Authentication is Zoho OAuth 2.0 for an account in Zoho's US data center (assist.zoho.com), with one ZohoAssist scope per family of operations.

Connect Zoho Assist How integrations work

Ask it in chat

Say what should happen.
The workflow builds itself.

When this happens, do that in Zoho Assist.Built from the 14 Zoho Assist tools below, on the connection you add once.

What you can do with Zoho Assist

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Device, 3 operations

get_unattended_deviceGet unattended deviceGETFetch detailed information of a specific unattended device.
list_unattended_devicesList unattended devicesGETFetch the list of unattended devices in a given department.
update_unattended_device_nameUpdate unattended device namePUTUpdate the display name of an unattended device.

Group, 3 operations

create_unattended_groupCreate unattended groupPOSTCreate a new unattended computer group.
list_unattended_groupsList unattended groupsGETFetch the list of unattended computer groups in a department.
update_unattended_groupUpdate unattended groupPUTUpdate an existing unattended computer group.

Connect, 1 operation

create_unattended_sessionCreate unattended sessionPOSTCreate an unattended remote session with a specific device.

Detail, 1 operation

get_session_sys_idGet session sys idGETResolve a user-provided session ID to its sys_id.

Download link, 1 operation

get_session_file_download_linkGet session file download linkGETGet a download link for a session's screenshots, recordings or chat transcript (file_type 1, 2 or 7). Needs the sys_id from get_session_sys_id. The user opens the link in a browser while signed in to Zoho Assist.

Export, 1 operation

export_session_notesExport session notesGETDownload the notes from a Zoho Assist session.

Report, 1 operation

list_session_reportsList session reportsGETFetch reports of previously conducted Zoho Assist sessions.

Schedule, 1 operation

schedule_sessionSchedule sessionPOSTSchedule a new remote support session in Zoho Assist.

Session, 1 operation

create_sessionCreate sessionPOSTCreate a new remote support or screen sharing session in Zoho Assist.

User, 1 operation

get_current_userGet current userGETFetch details of the current authenticated Zoho Assist user.

Use Zoho Assist from Claude Code, Cursor or Codex

Connect Zoho Assist in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Zoho Assist operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Zoho Assist

Create your workspace
Sign up free. Nothing to install.
Connect Zoho Assist once
Add your Zoho Assist connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.