Integration

Simla.com integration

Simla.com (formerly RetailCRM) is a CRM for online stores and retail. Create, edit, search and combine orders and customers (individual and corporate), record payments, packs and order links, manage tasks, notes, files, costs, custom fields and the knowledge base, read and update products, offers, prices and stock, run loyalty accounts and bonuses, create delivery shipments, and read users, reference books and change history. Left out: routes for integration modules (module registration, payment, delivery tracking, telephony and web-analytics integrations), editing of reference-book entries, SMS verification, mobile push tokens and binary file downloads. Authentication is an API key from the account's admin settings, sent in the X-API-KEY header; every request goes to your own account host, https://<subdomain>.simla.com.

Connect Simla.com How integrations work

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When this happens, do that in Simla.com.Built from the 159 Simla.com tools below, on the connection you add once.

What you can do with Simla.com

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Create, 21 operations

create_corporate_customerCreate corporate customerPOSTMethod creates the customer and returns internal ID of created customer. Needs the customer_write API key permission.
create_corporate_customer_addressCreate corporate customer addressPOSTCreates an address for a corporate customer (up to 100), as text in address[text] or as detailed fields. Needs the customer_write API key permission.
create_corporate_customer_companyCreate corporate customer companyPOSTCreates a company for a corporate customer; contragent[contragentType] is individual, legal-entity or entrepreneur. Needs the customer_write API key permission.
create_corporate_customer_contactCreate corporate customer contactPOSTCreating a link between a corporate customer and a contact person. Needs the customer_write API key permission.
create_corporate_customer_noteCreate corporate customer notePOSTMethod creates the note and returns its internal ID in case of success. Needs the customer_write API key permission.
create_costCreate costPOSTCreates a cost record. For customer-acquisition costs, cost[source] carries the marketing tags. Needs the cost_write API key permission.
create_customerCreate customerPOSTMethod creates the customer and returns internal ID of created customer. Needs the customer_write API key permission.
create_customer_noteCreate customer notePOSTMethod creates the note and returns its internal ID in case of success. Needs the customer_write API key permission.
create_custom_fieldCreate custom fieldPOSTCreates a custom field on an entity; the entity, type and code can be set only at creation. Needs the custom_fields_write API key permission.
create_custom_field_dictionaryCreate custom field dictionaryPOSTCreates a custom-field directory (a list of values); its code is set only here and every element needs a name. Needs the custom_fields_write API key permission.
create_documentCreate documentPOSTKnowledge base document creation. Needs the knowledge_base_write API key permission.
create_loyalty_accountCreate loyalty accountPOSTAdds a customer to a loyalty program after checking they can join (the program may require some fields to be filled). Needs the loyalty_write API key permission.
create_orderCreate orderPOSTMethod creates the order and returns internal ID of created order. Needs the order_write API key permission.
create_order_linkCreate order linkPOSTThe method allows to link several orders together. Needs the order_write API key permission.
create_packCreate packPOSTThe method creates a pack and returns its internal ID. Needs the order_write API key permission. The creation of the pack is not allowed for cancelled SKUs and services.
create_paymentCreate paymentPOSTMethod adds payment to the order and returns internal ID of created payment. Needs the order_write API key permission.
create_product_groupCreate product groupPOSTThis method allows to create product groups. Needs the store_write API key permission. If successful, the internal ID of the created product group is returned.
create_productsCreate productsPOSTCreates products or services in batch, up to 50 per request. Needs the store_write API key permission.
create_sectionCreate sectionPOSTKnowledge base section creation. Needs the knowledge_base_write API key permission.
create_shipmentCreate shipmentPOSTCreates a shipment to a delivery service; the fields depend on the delivery type. Needs the delivery_write API key permission.
create_taskCreate taskPOSTMethod creates the task and returns its internal ID. Needs the task_write API key permission.

Delete, 9 operations

delete_corporate_customer_noteDelete corporate customer notePOSTNote removing. Needs the customer_write API key permission.
delete_costDelete costPOSTCost removing. Needs the cost_write API key permission.
delete_costsDelete costsPOSTMethod allows to remove batch up to 50 costs. Needs the cost_write API key permission.
delete_customer_noteDelete customer notePOSTNote removing. Needs the customer_write API key permission.
delete_documentDelete documentPOSTKnowledge base document deletion. Needs the knowledge_base_write API key permission.
delete_fileDelete filePOSTMethod allows to delete the file with all links to orders, customers, and customer service tickets. Needs the file_write API key permission.
delete_packDelete packPOSTDeletes an order pack; not available for a shipped order. Needs the order_write API key permission.
delete_paymentDelete paymentPOSTMethod allows to remove the payment. Needs the order_write API key permission.
delete_sectionDelete sectionPOSTThe section is deleted together with all its subsections and their documents. Needs the knowledge_base_write API key permission.

History, 5 operations

list_corporate_customer_historyList corporate customer historyGETReturns the changes in customer data, which were made in the specified range of dates.
list_customer_historyList customer historyGETReturns the changes in customer data, which were made in the specified range of dates.
list_document_historyList document historyGETHistory is kept for documents; sections are not written to history. Needs the knowledge_base_read API key permission.
list_order_historyList order historyGETReturns changes to orders within a date range (filter[startDate], filter[endDate]) or incrementally after filter[sinceId]. Needs the order_read API key permission.
list_pack_historyList pack historyGETReturns the change history of order packs, page by page. Needs the order_read API key permission.

Combine, 3 operations

combine_corporate_customersCombine corporate customersPOSTMerges the corporate customers listed in customers into resultCustomer, then irreversibly deletes them (up to 50 at once). resultCustomer's data wins on conflicts; addresses, companies and contacts move to it. Needs customer_write.
combine_customersCombine customersPOSTMerges the customers listed in customers into resultCustomer, then irreversibly deletes them (up to 50 at once). On conflicting fields resultCustomer's data wins; all phones move to it. Runs asynchronously. Needs customer_write.
combine_ordersCombine ordersPOSTMerges the items of order into resultOrder, then irreversibly deletes order. Runs asynchronously: success=true means it is queued (list_order_history shows combinedTo). Needs order_write.

Fix external id, 3 operations

fix_corporate_customer_external_idsFix corporate customer external idsPOSTRecords your own external IDs, in bulk, on corporate customers first created in Simla (reverse synchronization). Needs the customer_write API key permission.
fix_customer_external_idsFix customer external idsPOSTRecords your own external IDs, in bulk, on customers first created in Simla (reverse synchronization). Needs the customer_write API key permission.
fix_order_external_idsFix order external idsPOSTRecords your own external IDs, in bulk, on orders first created in Simla (reverse synchronization). Needs the order_write API key permission.

Account, 2 operations

get_loyalty_accountGet loyalty accountGETGetting information about participation in the loyalty program. Needs the loyalty_read API key permission.
list_loyalty_accountsList loyalty accountsGETMethod returns a list of participations in the loyalty program. Needs the loyalty_read API key permission.

Calculate, 2 operations

calculate_delivery_costCalculate delivery costPOSTThe method calculates the delivery cost for the selected delivery types ( deliveryTypeCodes ).
calculate_loyalty_discountCalculate loyalty discountPOSTThis method calculates the maximum discount for a customer taking into account a personal discount or loyalty level or event. Needs the loyalty_read API key permission.

Cost, 2 operations

get_costGet costGETGetting of cost information. Needs the cost_read API key permission.
list_costsList costsGETLists costs matching the given filters, page by page. Needs the cost_read API key permission.

Custom field, 2 operations

get_custom_fieldGet custom fieldGETGetting information on custom fields. Needs the custom_fields_read API key permission.
list_custom_fieldsList custom fieldsGETGetting the list of custom fields. Needs the custom_fields_read API key permission.

Customer, 2 operations

get_customerGet customerGETMethod returns full information on the customer. Needs the customer_read API key permission.
list_customersList customersGETLists customers matching the given filters, page by page (20 per page by default). Needs the customer_read API key permission.

Customers corporate, 2 operations

get_corporate_customerGet corporate customerGETMethod returns full information on the customer. Needs the customer_read API key permission.
list_corporate_customersList corporate customersGETLists corporate customers matching the given filters, page by page (20 per page by default). Needs the customer_read API key permission.

Dictionary, 2 operations

get_custom_field_dictionaryGet custom field dictionaryGETGetting information on directory. Needs the custom_fields_read API key permission.
list_custom_field_dictionariesList custom field dictionariesGETGetting the list of custom directory. Needs the custom_fields_read API key permission.

Document, 2 operations

get_documentGet documentGETGetting a knowledge base document. Needs the knowledge_base_read API key permission.
list_documentsList documentsGETDocuments are returned with Markdown text and a link to the original file if one is attached. Needs the knowledge_base_read API key permission.

File, 2 operations

get_fileGet fileGETGetting information about the file. Needs the file_read API key permission.
list_filesList filesGETMethod returns the list of files and information about them. Needs the file_read API key permission.

Loyalty, 2 operations

get_loyalty_programGet loyalty programGETGetting information about the loyalty program. Needs the loyalty_read API key permission.
list_loyalty_programsList loyalty programsGETThe method returns a list of loyalty programs Needs the loyalty_read API key permission.

Note, 2 operations

list_corporate_customer_notesList corporate customer notesGETLists notes on corporate customers, filtered by note or customer IDs, page by page. Needs the customer_read API key permission.
list_customer_notesList customer notesGETLists notes on customers, filtered by note or customer IDs, page by page. Needs the customer_read API key permission.

Operation, 2 operations

list_loyalty_account_bonus_operationsList loyalty account bonus operationsGETThis method allows to get the history of the bonus account for participation in the loyalty program. Needs the loyalty_read API key permission.
list_loyalty_bonus_operationsList loyalty bonus operationsGETReturns the bonus account history across all loyalty participations; each operation's type says what changed the balance. Needs the loyalty_read API key permission.

Order, 2 operations

get_orderGet orderGETMethod returns full information on the order. Needs the order_read API key permission.
list_ordersList ordersGETLists orders matching the given filters, page by page (20 per page by default). Needs the order_read API key permission.

Pack, 2 operations

get_packGet packGETGetting information on pack. Needs the order_read API key permission.
list_packsList packsGETGetting the list of packs matched the specified filter. Needs the order_read API key permission.

Shipment, 2 operations

get_shipmentGet shipmentGETReturns one shipment to a delivery service; the fields depend on the delivery type. Needs the delivery_read API key permission.
list_shipmentsList shipmentsGETGetting the list of shipments to delivery services. Needs the delivery_read API key permission.

Status, 2 operations

list_order_statusesList order statusesGETReturns statuses (and status groups) of orders, id or externalId of which were specified in parameters of query ids[] and externalIds[]. Needs the order_read API key permission.
list_order_status_referenceList order status referenceGETGetting the list of order statuses. Needs the reference_read API key permission.

Activate, 1 operation

activate_loyalty_accountActivate loyalty accountPOSTThe method allows you to activate the created participation. Needs the loyalty_write API key permission.

Add, 1 operation

add_favoriteAdd favoritePOSTAdds a product offer to a customer's favorites. {site} is the store code, or its ID with siteBy=id. Needs the customer_interaction_write API key permission.

Address, 1 operation

list_corporate_customer_addressesList corporate customer addressesGETLists the addresses of one corporate customer, page by page. Needs the customer_read API key permission.

Api version, 1 operation

list_api_versionsList api versionsGETMethod allows to get all API-versions, which can be used on current account

Apply, 1 operation

apply_loyalty_bonuses_to_orderApply loyalty bonuses to orderPOSTMethod to apply bonuses according to the loyalty program. Needs the order_write API key permission.

Call, 1 operation

list_callsList callsGETThis method allows you to get a list of calls. Needs the telephony_read API key permission.

Cancel, 1 operation

cancel_order_deliveryCancel order deliveryPOSTThis method allows to cancel the integrated delivery for a specific order. Needs the order_write API key permission.

Cancel bonus operation, 1 operation

cancel_order_bonus_operationsCancel order bonus operationsPOSTThe method cancels the actions performed with bonuses in the order. Needs the order_write API key permission.

Cart, 1 operation

get_cartGet cartGETReturns the current cart of a store customer. {site} is the store code, or its ID with siteBy=id. Needs the customer_interaction_read API key permission.

Charge, 1 operation

charge_loyalty_bonusesCharge loyalty bonusesPOSTThe method allows to charge off bonuses to a loyalty program participant. Needs the loyalty_write API key permission.

Clear, 1 operation

clear_cartClear cartPOSTClears the current cart of a store customer. {site} is the store code, or its ID with siteBy=id. Needs the customer_interaction_write API key permission.

Company, 1 operation

list_corporate_customer_companiesList corporate customer companiesGETLists the companies of one corporate customer, page by page. Needs the customer_read API key permission.

Contact, 1 operation

list_corporate_customer_contactsList corporate customer contactsGETLists the contact persons of one corporate customer, page by page. Needs the customer_read API key permission.

Cost group, 1 operation

list_cost_groupsList cost groupsGETGetting of the costs groups list. Needs the reference_read API key permission.

Cost item, 1 operation

list_cost_itemsList cost itemsGETGetting of the costs items list. Needs the reference_read API key permission.

Country, 1 operation

list_countriesList countriesGETGetting the list of available country codes. Needs the reference_read API key permission.

Courier, 1 operation

list_couriersList couriersGETGetting the list of couriers. Needs the reference_read API key permission.

Credential, 1 operation

get_api_key_accessGet api key accessGETMethod allows to get list of methods and information about access to stores for current API-key.

Credit, 1 operation

credit_loyalty_bonusesCredit loyalty bonusesPOSTThis method allows to accrue bonuses for participation in the loyalty program. Needs the loyalty_write API key permission.

Currency, 1 operation

list_currenciesList currenciesGETLists the account currencies; the base currency has isBase=true. Needs the reference_read API key permission.

Delivery service, 1 operation

list_delivery_servicesList delivery servicesGETGetting the list of delivery services. Needs the reference_read API key permission.

Delivery type, 1 operation

list_delivery_typesList delivery typesGETLists delivery types; filter[codes][] narrows to the given codes (unknown ones are ignored). Needs the reference_read API key permission.

Detail, 1 operation

get_loyalty_bonus_detailsGet loyalty bonus detailsGETThe method allows to get detailed information about bonuses in the statuses "Waiting for activation" waiting_activation and "Will expire soon" burn_soon.

Favorite, 1 operation

list_favoritesList favoritesGETLists the product offers in a customer's favorites. {site} is the store code, or its ID with siteBy=id. Needs the customer_interaction_read API key permission.

Inventory, 1 operation

list_inventoriesList inventoriesGETThe method allows to receive information about the stock balance and cost price of the SKUs. Needs the store_read API key permission.

Legal entity, 1 operation

list_legal_entitiesList legal entitiesGETGetting the list of legal entities. Needs the reference_read API key permission.

Mg channel, 1 operation

list_messenger_channelsList messenger channelsGETGetting a list of MessageGateway channels. Needs the reference_read API key permission.

Offer, 1 operation

list_offersList offersGETThe method allows you to get information about offers. Needs the store_read API key permission.

Order method, 1 operation

list_order_methodsList order methodsGETGetting the list of order methods. Needs the reference_read API key permission.

Order type, 1 operation

list_order_typesList order typesGETGetting the list of order types. Needs the reference_read API key permission.

Payment status, 1 operation

list_payment_statusesList payment statusesGETGetting the list of payment statuses. Needs the reference_read API key permission.

Payment type, 1 operation

list_payment_typesList payment typesGETGetting the list of payment types. Needs the reference_read API key permission.

Price type, 1 operation

list_price_typesList price typesGETGetting the list of price types. Needs the reference_read API key permission.

Product, 1 operation

list_productsList productsGETThe method allows to receive information about stock balance and cost price of the SKUs. Needs the store_read API key permission.

Product group, 1 operation

list_product_groupsList product groupsGETThe method allows to receive information about product groups. Needs the store_read API key permission.

Product status, 1 operation

list_product_statusesList product statusesGETGetting the list of item statuses in order. Needs the reference_read API key permission.

Property, 1 operation

list_product_propertiesList product propertiesGETMethod allows to get information on items properties. Needs the store_read API key permission.

Push category, 1 operation

list_push_categoriesList push categoriesGETGet customer mobile push notification categories. Needs the reference_read API key permission.

Section, 1 operation

list_sectionsList sectionsGETGetting the list of knowledge base sections. Needs the knowledge_base_read API key permission.

Segment, 1 operation

list_segmentsList segmentsGETLists customer segments (dynamic or static), page by page. Needs the segment_read API key permission.

Settings, 1 operation

get_settingsGet settingsGETGetting system settings

Site, 1 operation

list_sitesList sitesGETGetting the stores list. Needs the reference_read API key permission.

Status group, 1 operation

list_status_groupsList status groupsGETGetting the list of order status groups. Needs the reference_read API key permission.

Task, 1 operation

get_taskGet taskGETGetting information on task. Needs the task_read API key permission.

Tracker, 1 operation

get_site_trackerGet site trackerGETGetting store tracker settings. Needs the reference_read API key permission.

User, 1 operation

get_userGet userGETReturns one user, including user[status]: free, busy, dinner or break. Needs the user_read API key permission.

Value, 1 operation

list_product_property_valuesList product property valuesGETThe method allows retrieving information about the property values of products or services. Needs the store_read API key permission.

Showing the first 120 of 159 endpoints. The rest are in the product, searchable from the workflow builder and from chat.

Use Simla.com from Claude Code, Cursor or Codex

Connect Simla.com in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Simla.com operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Simla.com

Create your workspace
Sign up free. Nothing to install.
Connect Simla.com once
Add your Simla.com connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.