Integration

RingCentral integration

RingCentral is a cloud phone, messaging and video platform. Send SMS and high-volume A2P SMS, read and manage the message store, read company and user call logs, active calls and recording metadata, place RingOut and CallOut calls and drop or transfer live calls, read presence, extensions, phone numbers and the company directory, manage personal contacts, create RingCentral Video bridges and read meeting history, and use team messaging: chats, posts, teams, conversations, tasks, notes, calendar events and Adaptive Cards. Every tool works on the connected account; extension ids accept ~ for the connected user. Not exposed: admin and provisioning routes, webhooks and subscriptions, faxes, recording and attachment downloads, presence and calendar-event updates, the legacy Meetings API, AI and webinars. Calls, messages and contacts carry personal data. Authentication is OAuth 2 (authorization code) with an app registered in the RingCentral Developer Console.

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When this happens, do that in RingCentral.Built from the 91 RingCentral tools below, on the connection you add once.

What you can do with RingCentral

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Contact, 5 operations

create_contactCreate contactPOSTAdds a personal contact to an extension's address book: names, company, job title, emails, phone numbers (E.164), addresses and notes.
delete_contactDelete contactDELETEDeletes a personal contact by id.
get_contactGet contactGETReturns one personal contact by id: names, company, emails, phone numbers, addresses and notes. Returns personal data.
list_contactsList contactsGETLists the personal contacts of an extension (~ for the connected user), filterable by phoneNumber or startsWith, sorted by sortBy. Paginated. Returns personal data.
update_contactUpdate contactPATCHUpdates a personal contact: attributes left out stay unchanged, and an attribute sent as null is removed.

Note, 5 operations

create_noteCreate notePOSTCreates a note in a team messaging chat: title is required, body is HTML. publish_note then makes it visible to the other members.
delete_noteDelete noteDELETEDeletes a team messaging note.
get_noteGet noteGETReturns one team messaging note by id: title, HTML body, status, creator and chats.
list_notesList notesGETLists the notes of a team messaging chat, filterable by creator, status and creation time. Paginated with pageToken.
update_noteUpdate notePATCHEdits a team messaging note: title is always required, body (HTML) is optional.

Post, 5 operations

create_postCreate postPOSTPosts a message to a team messaging chat as the connected user, with optional mentions (see text) and attachments (files, Adaptive Cards, events or notes, by id).
delete_postDelete postDELETEDeletes a post from a team messaging chat.
get_postGet postGETReturns one post of a team messaging chat: text, author, attachments, mentions and times.
list_postsList postsGETLists the posts of a team messaging chat (text, author, attachments, mentions, times). Paginated with pageToken.
update_postUpdate postPATCHReplaces the text of a post in a team messaging chat.

Task, 5 operations

create_taskCreate taskPOSTCreates a task in a team messaging chat: subject and assignees (person ids) are required; due date, description, section, color and recurrence are optional.
delete_taskDelete taskDELETEDeletes a team messaging task.
get_taskGet taskGETReturns one team messaging task by id: subject, assignees and their status, dates, completeness, description and chats.
list_tasksList tasksGETLists the tasks of a team messaging chat, filterable by creator, assignee, status and creation time. Paginated with pageToken.
update_taskUpdate taskPATCHUpdates a team messaging task (subject, assignees, dates, description, section, color, recurrence). Only the fields sent are changed.

Adaptive card, 4 operations

create_adaptive_cardCreate adaptive cardPOSTPosts an Adaptive Card (an interactive card with body elements and actions) to a team messaging chat.
delete_adaptive_cardDelete adaptive cardDELETEDeletes an Adaptive Card by id.
get_adaptive_cardGet adaptive cardGETReturns an Adaptive Card by id, with its body, actions, creator and the chats it is posted in.
update_adaptive_cardUpdate adaptive cardPUTReplaces an Adaptive Card with the new card sent (type, version, body, actions...).

Bridge, 4 operations

create_video_bridgeCreate video bridgePOSTCreates a RingCentral Video meeting bridge for a user (~ for the connected one): name, type (Instant, Scheduled...), pins, security and preferences. Returns its join link.
delete_video_bridgeDelete video bridgeDELETEDeletes a RingCentral Video bridge by id (owner, delegate or Super Admin only).
get_video_bridgeGet video bridgeGETReturns a RingCentral Video bridge by id: name, type, host, web and participant PINs, security and join preferences, and the join link.
update_video_bridgeUpdate video bridgePATCHUpdates a RingCentral Video bridge (name, pins, security, preferences), as its owner, a delegate or a Super Admin. Only the fields sent are changed.

Call log, 4 operations

get_call_recordGet call recordGETReturns one call log record of an extension by id: caller, callee, direction, start time, duration, result and recording. Returns personal data.
get_company_call_recordGet company call recordGETReturns one company call log record by id: caller, callee, direction, start time, duration, result, recording and legs (with view Detailed). Returns personal data.
list_call_logList call logGETLists the call log of an extension (~ for the connected user) between dateFrom and dateTo (default: the last 24 hours), filterable by phone number, direction and type. Returns personal data.
list_company_call_logList company call logGETLists the company call log between dateFrom and dateTo (default: the last 24 hours), filterable by extension number, phone number, direction, type and recordings. Returns personal data.

Event, 4 operations

create_eventCreate eventPOSTCreates a team messaging calendar event: title, startTime and endTime are required; allDay, recurrence, location, description and color are optional.
delete_eventDelete eventDELETEDeletes a team messaging calendar event.
get_eventGet eventGETReturns one team messaging calendar event by id: title, times, all-day flag, recurrence, location and description.
list_eventsList eventsGETLists the team messaging calendar events the user created. Paginated with pageToken.

Message store, 4 operations

delete_messageDelete messageDELETEDeletes a message: the first call moves it to Deleted, a second call (or purge true) purges it with its attachments.
get_messageGet messageGETReturns one message of an extension mailbox by id: type, direction, from, to, subject (the SMS text), read status, attachments and timestamps. Returns personal data.
list_messagesList messagesGETLists the messages of an extension mailbox (SMS, fax, voicemail, pager) between dateFrom and dateTo (default: the last 24 hours), filterable by type, direction, read status. Returns personal data.
update_messageUpdate messagePATCHMarks a message Read or Unread (readStatus), or restores a deleted one (availability Alive).

Team, 4 operations

create_teamCreate teamPOSTCreates a team (a named chat) with a name, optional description and public flag, and adds members by id or email.
get_teamGet teamGETReturns one team by id: name, description, public flag, status and times.
list_teamsList teamsGETLists the teams the user belongs to (active and archived) and the public teams they can join. Paginated with pageToken.
update_teamUpdate teamPATCHUpdates a team's name, description or public flag. Only the fields sent are changed.

Batch, 3 operations

get_a2p_sms_batchGet a2p sms batchGETReturns one A2P SMS batch by id: sender, batch size, processed count, status, cost and rejected recipients.
list_a2p_sms_batchesList a2p sms batchesGETLists the A2P SMS batches sent from the account, filterable by date range, sender number and status. Paginated with pageToken.
send_a2p_sms_batchSend a2p sms batchPOSTSends a batch of high-volume A2P SMS from a number with the A2PSmsSender feature: one text for all, or a text per message. Sends real text messages.

Chat, 3 operations

get_chatGet chatGETReturns one team messaging chat by id: type, name, description, public flag, status and member ids.
list_chatsList chatsGETLists the team messaging chats of the user (personal, direct, group, team, everyone) and public teams that can be joined, oldest first. Paginated with pageToken.
list_recent_chatsList recent chatsGETLists the user's recently active team messaging chats, most recently changed first, optionally by type.

Conversation, 3 operations

get_conversationGet conversationGETReturns one group conversation by id, with its members.
list_conversationsList conversationsGETLists the user's group conversations (unnamed chats between a set of people), oldest first. Paginated with pageToken.
open_conversationOpen conversationPOSTOpens the conversation between a set of people (up to 15, by id or email), creating it if needed, and returns its id for create_post.

Ring out, 3 operations

cancel_ringout_callCancel ringout callDELETECancels a RingOut call by id.
get_ringout_callGet ringout callGETReturns the status of a RingOut call by id: overall call status and the caller and callee leg statuses.
make_ringout_callMake ringout callPOSTPlaces a real two-legged RingOut call: RingCentral first calls from (your phone), then connects it to to. Returns the RingOut id and the status of both legs.

Active call, 2 operations

list_active_callsList active callsGETLists the calls in progress for an extension (~ for the connected user), newest first, with caller, callee, direction and telephony session ids. Returns personal data.
list_company_active_callsList company active callsGETLists the calls in progress across the account, newest first, with caller, callee, direction and telephony session ids. Returns personal data.

Entry, 2 operations

get_directory_entryGet directory entryGETReturns one company directory entry by id: name, extension number, email, phone numbers, job title, department and site. Returns personal data.
list_directory_entriesList directory entriesGETLists the company directory: users, departments and other extensions with name, extension number, email, phone numbers, job title and site. Paginated. Returns personal data.

Extension, 2 operations

get_extensionGet extensionGETReturns one extension (~ for the connected user): number, name, contact details, status, roles, permissions, regional settings and service features. Returns personal data.
list_extensionsList extensionsGETLists the extensions of the account (users, departments, IVR menus, rooms...), filterable by type, status, extensionNumber or email. Paginated with page and perPage. Returns personal data.

Meeting, 2 operations

get_video_meetingGet video meetingGETReturns one past RingCentral Video meeting by id: name, start time, duration, host, participants, recordings and their AI summaries and keywords. Returns personal data.
list_video_meetingsList video meetingsGETLists past RingCentral Video meetings of the user, filterable by text, type (All, My, Deleted, Shared) and time range (Unix milliseconds). Paginated with pageToken.

Message, 2 operations

get_a2p_sms_messageGet a2p sms messageGETReturns one A2P SMS message by id: from, to, text, direction, delivery status, error code, segment count and cost. Returns personal data.
list_a2p_sms_messagesList a2p sms messagesGETLists A2P SMS messages sent from or received by the account's A2P numbers, filterable by batch, direction, date range and phone number. Paginated with pageToken. Returns personal data.

Phone number, 2 operations

list_company_phone_numbersList company phone numbersGETLists every phone number of the account, company-level and extension-level, with usage type, payment type and status. Paginated with page and perPage.
list_extension_phone_numbersList extension phone numbersGETLists the phone numbers an extension can use (~ for the connected user), with their usage type and features (for example SmsSender). Use one as from in send_sms.

Presence, 2 operations

get_presenceGet presenceGETReturns the presence of an extension (~ for the connected user): aggregated presenceStatus, telephonyStatus, userStatus, dndStatus and message, plus active calls with detailedTelephonyState.
list_presenceList presenceGETLists the presence of every extension of the account (presenceStatus, telephonyStatus, userStatus, dndStatus). Paginated with page and perPage.

Session, 2 operations

drop_call_sessionDrop call sessionDELETEEnds a live call for every party (drops the call session).
get_call_sessionGet call sessionGETReturns a live call session by its telephony session id (from list_active_calls): its parties with their status, direction and numbers. Returns personal data.

Account, 1 operation

get_accountGet accountGETReturns the connected RingCentral account: id, main number, operator extension, service plan and brand, status, regional settings and limits.

Add, 1 operation

add_team_membersAdd team membersPOSTAdds members to a team, each by person id or email.

Call out, 1 operation

make_callout_callMake callout callPOSTPlaces a real call from one of your softphone or desk phone devices (from.deviceId, list_extension_devices) to a phone number or extension. Returns the call session.

Company pager, 1 operation

send_pager_messageSend pager messagePOSTSends an internal pager text message to other extensions of the company (to, by extensionId or extensionNumber), or replies to one (replyOn).

Complete, 1 operation

complete_taskComplete taskPOSTMarks a team messaging task Complete or Incomplete, for all or some assignees, or sets its completeness percentage.

Country, 1 operation

list_countriesList countriesGETLists the countries RingCentral supports, with ISO code, calling code and whether numbers are sold there. Their ids or ISO codes fill country fields.

Default, 1 operation

get_default_video_bridgeGet default video bridgeGETReturns a user's default bridge (personal meeting room, PMI), ~ for the connected user, with its web PIN and join link.

Device, 1 operation

list_extension_devicesList extension devicesGETLists the devices (desk phones, softphones...) of an extension (~ for the connected user). Their ids are the from.deviceId of make_callout_call.

Everyone, 1 operation

get_everyone_chatGet everyone chatGETReturns the company-wide Everyone chat: its id (to post to with create_post), name and description.

Opt out, 1 operation

list_a2p_sms_opt_outsList a2p sms opt outsGETLists the phone numbers that opted out of (or back in to) A2P SMS from the account's numbers, filterable by from, to and status. Paginated with pageToken.

Person, 1 operation

get_personGet personGETReturns a team messaging person by id: name, email, avatar, company and times. Returns personal data.

Publish, 1 operation

publish_notePublish notePOSTPublishes a draft team messaging note so the other chat members can see it.

Recording, 1 operation

get_call_recordingGet call recordingGETReturns a call recording's metadata by id (from a call log record's recording.id): duration, type and contentUri, the address of the audio file.

Remove, 1 operation

remove_team_membersRemove team membersPOSTRemoves members from a team, each by person id.

Search, 1 operation

search_directorySearch directoryPOSTSearches the company directory by searchString (matched on names, extension number, phone number, email, job title, department) and filters. Returns personal data.

Sm, 1 operation

send_smsSend smsPOSTSends a real SMS from one of the extension's SMS-capable numbers (list_extension_phone_numbers) to one or more recipients. Text up to 1000 characters; about 40 requests per minute.

Status, 1 operation

get_a2p_sms_statusesGet a2p sms statusesGETCounts A2P SMS messages by delivery status (queued, sent, delivered, failed...) and error code, filterable by batch, direction and date range.

Timezone, 1 operation

list_timezonesList timezonesGETLists the timezones RingCentral supports, with id, name and bias.

Transfer, 1 operation

transfer_callTransfer callPOSTTransfers an answered or held call party to a phone number, an extension number, a voicemail box or a park orbit.

Use RingCentral from Claude Code, Cursor or Codex

Connect RingCentral in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its RingCentral operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect RingCentral

Create your workspace
Sign up free. Nothing to install.
Connect RingCentral once
Add your RingCentral connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.