Integration

Ratecard integration

Ratecard collects candidate, employee and customer feedback and reviews on autopilot. Read feedback with its answers, scores and NPS, the feedback request messages and their opens and clicks, campaigns, forms, reports and per-contact, group, team, user and campaign statistics; manage contacts, groups and their members, teams, users and webhooks. Adding a contact to a group with an active campaign can send that person a feedback request. Left out: the expand parameter (tools return the compact related objects), embed URLs (they carry an access token), the signing secret and generated URL of webhooks, report passwords, public URLs and statistics blocks, webhook call payloads, user birth dates and profile pictures. The API is a paid Ratecard feature. Authentication: an access token generated in the Ratecard app (Settings, API) with the scopes the workflow needs, sent as a Bearer token. Rate limited per minute (HTTP 429).

Connect Ratecard How integrations work

Ask it in chat

Say what should happen.
The workflow builds itself.

When this happens, do that in Ratecard.Built from the 69 Ratecard tools below, on the connection you add once.

What you can do with Ratecard

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Contact, 10 operations

add_group_contactAdd group contactPOSTAdds one contact to a group (creating the contact if needed). If the group has an active campaign this can schedule a feedback request to that person.
create_contactCreate contactPOSTCreates a contact (email required). Adding them to a group with an active campaign can schedule a feedback request to that person: groups sets this.
delete_contactDelete contactDELETEDeletes a contact from the account permanently.
get_contactGet contactGETGets one contact: name, email, phone, subscription status, external ID and the groups they belong to with their smart field values.
get_group_contactGet group contactGETGets one contact of a group with its smart field values and group membership data.
list_contactsList contactsGETLists the contacts of the account (people asked for feedback): name, email, phone, subscription status, external ID and the groups they belong to. Paged by page and show (5 items by default); meta.last_page is the page count.
list_group_contactsList group contactsGETLists the contacts of one group with their smart field values and group membership data (subscribed, date added). Paged by page and show (5 items by default); meta.last_page is the page count.
remove_group_contactRemove group contactDELETERemoves a contact from one group. The contact itself is kept in the account.
update_contactUpdate contactPUTChanges a contact (not its groups). The vendor requires email on every update: read the contact with get_contact first and send its current email back with the change.
update_group_contactUpdate group contactPUTChanges a contact and its smart field values in one group. Send only the fields to change.

Feedback, 9 operations

get_feedbackGet feedbackGETGets one feedback item: respondent, every answer, score, NPS, replies, internal notes, assignee, campaign, message and form.
list_campaign_feedbackList campaign feedbackGETLists the feedback from recipients of the campaign, with the same fields and filters as list_feedback. Paged by page and show (5 items by default); meta.last_page is the page count.
list_contact_feedbackList contact feedbackGETLists the feedback given by the contact, with the same fields and filters as list_feedback. Paged by page and show (5 items by default); meta.last_page is the page count.
list_feedbackList feedbackGETLists the feedback items of the account: respondent, answers, score, NPS, review and closed flags, campaign, message, form and dates. Paged by page and show (5 items by default); meta.last_page is the page count.
list_form_feedbackList form feedbackGETLists the feedback submitted to the form, with the same fields and filters as list_feedback. Paged by page and show (5 items by default); meta.last_page is the page count.
list_group_feedbackList group feedbackGETLists the feedback linked to contacts of the group, with the same fields and filters as list_feedback. Paged by page and show (5 items by default); meta.last_page is the page count.
list_report_feedbackList report feedbackGETLists the feedback matching the report's filters, with the same fields and filters as list_feedback. Paged by page and show (5 items by default); meta.last_page is the page count.
list_team_feedbackList team feedbackGETLists the feedback linked to the team (for example as a department answer), with the same fields and filters as list_feedback. Paged by page and show (5 items by default); meta.last_page is the page count.
list_user_feedbackList user feedbackGETLists the feedback linked to the user (for example as a team member answer), with the same fields and filters as list_feedback. Paged by page and show (5 items by default); meta.last_page is the page count.

Message, 9 operations

get_messageGet messageGETGets one message: channel, sender, recipient, subject, body, reminder, delivery metadata (status, views, clicks, feedback date) and its campaign, form and feedback.
list_campaign_messagesList campaign messagesGETLists the messages sent by the campaign, with the same fields and filters as list_messages. Paged by page and show (5 items by default); meta.last_page is the page count.
list_contact_messagesList contact messagesGETLists the messages sent to the contact, with the same fields and filters as list_messages. Paged by page and show (5 items by default); meta.last_page is the page count.
list_form_messagesList form messagesGETLists the messages for the form, with the same fields and filters as list_messages. Paged by page and show (5 items by default); meta.last_page is the page count.
list_group_messagesList group messagesGETLists the messages sent to contacts of the group, with the same fields and filters as list_messages. Paged by page and show (5 items by default); meta.last_page is the page count.
list_messagesList messagesGETLists the feedback request messages of the account: channel, recipient, subject, status (opened, clicked, feedback), views, clicks, campaign, form, feedback. Paged by page and show (5 items by default); meta.last_page is the page count.
list_report_messagesList report messagesGETLists the messages matching the report's filters, with the same fields and filters as list_messages. Paged by page and show (5 items by default); meta.last_page is the page count.
list_team_messagesList team messagesGETLists the messages linked to the team, with the same fields and filters as list_messages. Paged by page and show (5 items by default); meta.last_page is the page count.
list_user_messagesList user messagesGETLists the messages linked to the user, with the same fields and filters as list_messages. Paged by page and show (5 items by default); meta.last_page is the page count.

Group, 6 operations

create_groupCreate groupPOSTCreates a contact group with its name, optional sending limits and smart fields. Creating the group sends nothing by itself.
delete_groupDelete groupDELETEDeletes a contact group permanently.
get_groupGet groupGETGets one contact group: name, sending limits, contact filters and smart field definitions.
list_groupsList groupsGETLists the contact groups of the account with their sending limits, contact filters and smart field definitions. Paged by page and show (5 items by default); meta.last_page is the page count.
patch_groupPatch groupPATCHChanges only the group fields sent. The vendor still requires name: send the current name (from get_group) to keep it.
update_groupUpdate groupPUTReplaces a whole group with the body sent: fields left out are reset. Read it with get_group first and send every value back. Use patch_group to change one field.

Statistic, 5 operations

get_campaign_statisticsGet campaign statisticsGETGets the statistics of one campaign: messages (opens, clicks, conversion), NPS, CSAT, sentiment, time to complete, engagement and contact totals, with deltas over the period.
get_contact_statisticsGet contact statisticsGETGets the statistics of one contact: messages (opens, clicks, conversion), NPS, CSAT, sentiment, time to complete and engagement, with deltas over the period.
get_group_statisticsGet group statisticsGETGets the statistics of one group: messages (opens, clicks, conversion), NPS, CSAT, sentiment, time to complete and engagement, with deltas over the period.
get_team_statisticsGet team statisticsGETGets the statistics of one team: messages (opens, clicks, conversion), NPS, CSAT, sentiment, time to complete and engagement, with deltas over the period.
get_user_statisticsGet user statisticsGETGets the statistics of one user: messages (opens, clicks, conversion), NPS, CSAT, sentiment, time to complete and engagement, with deltas over the period.

Team, 5 operations

create_teamCreate teamPOSTCreates a team (department) with its name, optional email and review URLs.
delete_teamDelete teamDELETEDeletes a team permanently.
get_teamGet teamGETGets one team: name, email and review URLs.
list_teamsList teamsGETLists the teams (departments) of the account with their email and review URLs (Google, Facebook, Indeed, Glassdoor). Paged by page and show (5 items by default); meta.last_page is the page count.
update_teamUpdate teamPUTChanges a team. The vendor requires name on every update: send the current name (from get_team) to keep it.

User, 5 operations

create_userCreate userPOSTCreates a user with access to the Ratecard account at the given role (owner, admin, manager or user). This grants a real person access to the account data.
delete_userDelete userDELETERemoves a user from the account: they lose access to it.
get_userGet userGETGets one user of the account: name, email, phone, country, language, job title, role, teams and notification settings.
list_usersList usersGETLists the users of the Ratecard account (staff with app access): name, email, phone, country, language, job title, role, teams and notification settings. Paged by page and show (5 items by default); meta.last_page is the page count.
update_userUpdate userPUTChanges a user of the account, including their role (which changes what they can access). Send only the fields to change.

Webhook, 5 operations

create_webhookCreate webhookPOSTCreates a webhook. Outbound: Ratecard POSTs JSON to your url on each event (answer 2xx within 3 s, 3 attempts). Inbound: Ratecard generates a URL that acts on contacts and users.
delete_webhookDelete webhookDELETEDeletes a webhook permanently: an outbound one stops sending, an inbound URL stops accepting data. Remove the code that calls or receives it too.
get_webhookGet webhookGETGets one webhook: name, inbound or outbound, signature flag and events. The signing secret and the inbound URL are not returned here: read them on the webhook page in the Ratecard app.
list_webhooksList webhooksGETLists the webhooks of the account: name, inbound or outbound, signature flag and events (no secret or inbound URL). Paged by page and show (5 items by default); meta.last_page is the page count.
update_webhookUpdate webhookPUTChanges a webhook (name, direction, signature, events, url). Send only the fields to change.

History, 4 operations

get_webhook_callGet webhook callGETGets one webhook call: event name, webhook, account and dates. The payload and error detail are left out.
get_webhook_call_for_webhookGet webhook call for webhookGETGets one call of one webhook: event name, webhook, account and dates. The payload and error detail are left out.
list_webhook_callsList webhook callsGETLists the webhook calls of the account (every webhook): event name, webhook, account and dates. The payload is left out. Paged by page and show (5 items by default); meta.last_page is the page count.
list_webhook_calls_for_webhookList webhook calls for webhookGETLists the calls of one webhook: event name and dates. The payload is left out. Paged by page and show (5 items by default); meta.last_page is the page count.

Account, 3 operations

get_accountGet accountGETGets one Ratecard account the access token owner belongs to: name, company details, branding, sending limits and notification settings.
list_accountsList accountsGETLists the Ratecard accounts the access token owner belongs to: name, public profile, company details, branding, sending limits and notification settings. Paged by page and show (5 items by default); meta.last_page is the page count.
update_accountUpdate accountPUTChanges the settings of the account (name, public company profile, company details, branding, sending limits, notifications). Send only the fields to change.

Campaign, 2 operations

get_campaignGet campaignGETGets one feedback campaign: channel, type (event-based or recurring), status, subject, sender, delay, reminder, form and the group or team it sends to.
list_campaignsList campaignsGETLists the feedback campaigns of the account: channel, type, status, schedule, subject, sender, form, linked group or team and reminder settings. Paged by page and show (5 items by default); meta.last_page is the page count.

Form, 2 operations

get_formGet formGETGets one feedback form: name, public or internal, draft status, languages, branding, redirect URL and the waiting period between two answers by one person.
list_formsList formsGETLists the feedback forms of the account: name, public (collects reviews) or internal, draft status, languages, branding and redirect URL. Paged by page and show (5 items by default); meta.last_page is the page count.

Locale, 2 operations

get_localeGet localeGETGets one locale by its code (for example en_US): name, language, script and country.
list_localesList localesGETLists the locales Ratecard supports (code such as en_US, name, language, script and country). Paged by page and show (5 items by default); meta.last_page is the page count.

Report, 2 operations

get_reportGet reportGETGets one report: name, type, theme, flags, owner, template, shares and filters. Read its data with list_report_feedback and list_report_messages.
list_reportsList reportsGETLists the reports of the account: name, type, theme, public and auto-update flags, owner, template and who it is shared with. Paged by page and show (5 items by default); meta.last_page is the page count.

Use Ratecard from Claude Code, Cursor or Codex

Connect Ratecard in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Ratecard operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Ratecard

Create your workspace
Sign up free. Nothing to install.
Connect Ratecard once
Add your Ratecard connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.