Integration

Insighto.ai integration

Insighto.ai builds AI voice and chat agents that answer on phone lines, WhatsApp, SMS, web chat and social inboxes. Place outbound AI phone calls and send WhatsApp or SMS messages (these reach real people), read conversations and their transcripts, manage contacts and their custom fields, assistants with their data sources and intents, captured forms and intents, calendar pools (check free slots and book appointments on teammates' real Google Calendars), workflows and their runs, campaign contact lists, prompts, voices and usage. Left out: agency and white-label administration, billing, provider API keys, channel credentials and Twilio or WhatsApp setup, the WhatsApp template list (Insighto relays Meta's raw answer, whose paging links may carry the WhatsApp access token), tool connections, outbound webhooks (they carry a signing secret), tags, conversation flows, and creating or editing widgets, forms and campaigns (their settings objects are not documented). Authentication is an API key (it starts with in-) created under Settings, API Keys in Insighto, sent as the api_key query parameter.

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When this happens, do that in Insighto.ai.Built from the 96 Insighto.ai tools below, on the connection you add once.

What you can do with Insighto.ai

Each of these is one operation on one endpoint, available both as a workflow step and as a tool an AI agent can call on its own. Nothing bundles several operations into one action, so what a run did stays readable afterwards.

Most endpoints run on the free plan. A few, mainly the ones that publish on your behalf, need a paid plan.

Assistant, 7 operations

create_assistantCreate assistantPOSTCreates an assistant (type, language model, system prompt) and returns it with its id. It takes traffic once a widget in the Insighto dashboard points at it.
delete_assistantDelete assistantDELETEDeletes an assistant, identified by its id from list_assistants.
get_assistantGet assistantGETReturns one assistant with its type, language model, system prompt and settings.
list_assistantsList assistantsGETLists the assistants with their type, language model, system prompt and settings.
list_data_source_assistantsList data source assistantsGETLists the assistants a data source is connected to.
remove_data_source_from_assistantRemove data source from assistantDELETERemoves the link between a data source and an assistant.
update_assistantUpdate assistantPUTUpdates an assistant's name, description, language model, system prompt, tools switch or voice languages and returns it.

Contact, 6 operations

call_contactsCall contactsPOSTStarts real outbound AI phone calls to several contacts at once through a phone widget (Twilio, Plivo or Telnyx); each contact who answers talks with the widget's assistant.
delete_contactDelete contactDELETEDeletes one contact, identified by its id from list_contacts.
get_contactGet contactGETReturns one contact with name, email, channel identifiers and custom field values (personal data).
list_contactsList contactsGETLists the contacts with name, email, channel identifiers (telephone, WhatsApp, email...), custom field values and first and last assistant and widget (personal data).
send_message_to_contactsSend message to contactsPOSTSends the same real text message to several contacts through a WhatsApp or SMS widget.
update_contactUpdate contactPUTUpdates the given fields of a contact (name, email, channel identifiers, attributes, custom field values) and returns the contact.

List, 6 operations

list_campaign_contactsList campaign contactsGETLists the contacts of a campaign with their call status (not_attempted, in_progress, to_be_retried, failed, completed, no-answer, busy).
list_campaignsList campaignsGETLists the outbound call campaigns with status, schedule window, phone widget and the number of contacts in each status.
list_channelsList channelsGETLists the channel connections (Twilio, Plivo, Telnyx, Google Calendar, HubSpot and others) with their name and provider; their stored credentials are not returned.
list_contact_custom_fieldsList contact custom fieldsGETLists the contact custom fields of the account with their name and type (string or number).
list_formsList formsGETLists the forms, the structured questionnaires an assistant can present during a conversation.
list_intentsList intentsGETLists the intents, both yours and the system ones: the outcomes conversations are classified into.

Calendar pool, 5 operations

create_calendar_poolCreate calendar poolPOSTCreates a calendar pool with a distribution strategy; teammates' Google Calendars are added as members in the Insighto dashboard.
delete_calendar_poolDelete calendar poolDELETEDeletes a calendar pool, identified by its id from list_calendar_pools.
get_calendar_poolGet calendar poolGETReturns one calendar pool with its strategy and its members.
list_calendar_poolsList calendar poolsGETLists the calendar pools, groups of teammates' Google Calendars that share booking slots, with their strategy.
update_calendar_poolUpdate calendar poolPUTRenames a calendar pool, changes its description or its distribution strategy.

Intent, 5 operations

add_intent_to_assistantAdd intent to assistantPOSTLinks an intent to an assistant so its conversations can be classified into that intent.
create_intentCreate intentPOSTCreates an intent, an outcome you want conversations classified into; link it to an assistant with add_intent_to_assistant.
delete_intentDelete intentDELETEDeletes an intent, identified by its id from list_intents.
get_intentGet intentGETReturns one intent with its name, description, type and whether it is active.
list_assistant_intentsList assistant intentsGETLists the intents linked to one assistant.

Prompt, 5 operations

create_promptCreate promptPOSTSaves a prompt in the prompt library.
delete_promptDelete promptDELETEDeletes a saved prompt, identified by its id from list_prompts.
get_promptGet promptGETReturns one saved prompt with its text.
list_promptsList promptsGETLists the saved prompts of the prompt library.
update_promptUpdate promptPUTUpdates a saved prompt's name, description or text.

Workflow, 5 operations

create_workflowCreate workflowPOSTCreates a workflow: a trigger plus a graph of nodes (wait, send SMS, place call, book a pool slot, call a webhook...). An active workflow runs on every matching event.
delete_workflowDelete workflowDELETEDeletes a workflow, identified by its id from list_workflows.
get_workflowGet workflowGETReturns one workflow with its trigger, status and graph definition.
list_workflowsList workflowsGETLists the workflows with their trigger, status, priority and version.
update_workflowUpdate workflowPUTUpdates a workflow's name, trigger, status, graph definition or priority.

Contact custom field, 4 operations

create_contact_custom_fieldCreate contact custom fieldPOSTCreates a contact custom field of type string or number; contacts can then carry a value for it, set by you or by the assistant during a conversation.
delete_contact_custom_fieldDelete contact custom fieldDELETEDeletes a contact custom field.
get_contact_custom_fieldGet contact custom fieldGETReturns one contact custom field with its name and type.
update_contact_custom_fieldUpdate contact custom fieldPUTRenames a contact custom field or changes its type (string or number).

Datasource, 4 operations

create_data_sourceCreate data sourcePOSTCreates an empty data source of one type; add files with add_file_to_data_source and connect it with add_data_source_to_assistant.
delete_data_sourceDelete data sourceDELETEDeletes a data source, identified by its id from list_data_sources.
get_data_sourceGet data sourceGETReturns one data source with its type and processing status.
list_data_sourcesList data sourcesGETLists the data sources (the knowledge assistants answer from) with their type and processing status. Needs an admin or manager role.

Widget, 4 operations

delete_widgetDelete widgetDELETEDeletes a widget, identified by its id from list_widgets.
get_widgetGet widgetGETReturns one widget with its type, assistant, display name and intro message.
list_assistant_widgetsList assistant widgetsGETLists the widgets (web chat, phone number, WhatsApp...) connected to one assistant.
list_widgetsList widgetsGETLists the widgets, the channels customers reach an assistant through (web chat, phone, WhatsApp, SMS, Telegram, SIP...), with their assistant and intro message.

Campaign contact, 3 operations

add_campaign_contactAdd campaign contactPOSTAdds a contact to the call list of a campaign.
delete_campaign_contactDelete campaign contactDELETERemoves one contact entry from a campaign.
get_campaign_contactGet campaign contactGETReturns one campaign contact entry with its call status.

Conversation, 3 operations

delete_conversationDelete conversationDELETEDeletes a conversation and its chat history.
get_conversationGet conversationGETReturns one conversation: its contact, assistant, widget, first message, chat count and attributes. Read its messages with get_conversation_transcript.
list_conversationsList conversationsGETLists the conversations between two dates, newest first, optionally of one assistant or one intent, or by whether they include voice. Each carries its contact, widget, first message and summary.

Member, 3 operations

list_calendar_pool_membersList calendar pool membersGETLists the members of a calendar pool: each one's connected Google Calendar, priority and whether it is active.
remove_calendar_pool_memberRemove calendar pool memberDELETERemoves a member from a calendar pool.
update_calendar_pool_memberUpdate calendar pool memberPUTChanges a pool member's priority or takes it in or out of rotation.

Capturedform, 2 operations

delete_captured_formDelete captured formDELETEDeletes one captured form entry.
list_captured_formsList captured formsGETLists the entries one form captured in conversations, with the captured field values and the contact (personal data).

Channel, 2 operations

delete_channelDelete channelDELETEDeletes a channel connection.
get_channelGet channelGETReturns one channel connection with its name and provider; its stored credentials are not returned.

Data source, 2 operations

add_data_source_to_assistantAdd data source to assistantPOSTConnects an existing data source to an assistant so it answers from that knowledge.
list_assistant_data_sourcesList assistant data sourcesGETLists the data sources connected to one assistant. Needs an admin or manager role.

Form, 2 operations

delete_formDelete formDELETEDeletes a form, identified by its id from list_forms.
get_formGet formGETReturns one form with its type, fields and trigger instructions.

Multiple, 2 operations

delete_contactsDelete contactsDELETEDeletes several contacts in one call.
delete_conversationsDelete conversationsDELETEDeletes several conversations and their chat history in one call.

Run, 2 operations

get_workflow_runGet workflow runGETReturns one workflow run with every step executed (node, status, output, error) and the waits it is suspended on.
list_workflow_runsList workflow runsGETLists the runs of one workflow with their status (running, waiting, done, failed, cancelled) and timing.

Voice, 2 operations

list_custom_voicesList custom voicesGETLists your custom voices.
list_voicesList voicesGETLists the enabled text-to-speech voices, the system ones and your own, optionally by language, provider, owner type or search text.

Available slot, 1 operation

list_calendar_pool_slotsList calendar pool slotsGETReturns the free booking slots between two dates, merged across every active member of the pool, checked live against their Google Calendars.

Book, 1 operation

book_calendar_pool_slotBook calendar pool slotPOSTBooks an appointment on a calendar pool: a member is picked by the pool's strategy and the event lands on their real Google Calendar, which fires booking_created workflows.

By contact, 1 operation

list_contact_conversationsList contact conversationsGETLists the conversations linked to one contact.

Call, 1 operation

make_callMake callPOSTPlaces a real outbound AI phone call from a phone widget (Twilio, Plivo or Telnyx) to one number; the widget's assistant talks to whoever answers. Returns the call with its conversation_id.

Campaign, 1 operation

delete_campaignDelete campaignDELETEDeletes an outbound call campaign, identified by its id from list_campaigns.

Capturedintent, 1 operation

list_captured_intentsList captured intentsGETLists the intents captured in conversations: which intent, in which conversation, with which assistant and widget.

Close, 1 operation

close_conversationClose conversationPOSTCloses a conversation so the contact's next inbound message starts a fresh one, and turns the AI back on if it was paused.

Data source file, 1 operation

list_data_source_filesList data source filesGETLists the files of one data source.

Datasourcefile, 1 operation

delete_data_source_fileDelete data source fileDELETEDeletes one file from a data source.

Disconnect, 1 operation

disconnect_callDisconnect callPATCHHangs up an active AI phone call, identified by the conversation_id that make_call returned.

File, 1 operation

add_file_to_data_sourceAdd file to data sourcePOSTUploads a file (a PDF, a document or an image) into a data source.

Get, 1 operation

get_campaignGet campaignGETReturns one outbound call campaign with its status, schedule window, widget and contacts.

Language, 1 operation

list_voice_languagesList voice languagesGETLists the languages Insighto supports for voice.

List system, 1 operation

list_system_intentsList system intentsGETLists the system intents Insighto provides.

Messaging, 1 operation

send_messageSend messagePOSTSends a real text message through a WhatsApp or SMS widget to a phone number (to) or an existing contact (contact_id); give one of the two.

Pause, 1 operation

pause_conversation_aiPause conversation aiPATCHPauses or resumes the AI in one conversation. While paused the AI does not answer incoming messages and a human replies with send_message.

Transcript, 1 operation

get_conversation_transcriptGet conversation transcriptGETReturns the complete transcript of one conversation, the messages exchanged with the contact (personal data).

Trigger, 1 operation

trigger_workflowTrigger workflowPOSTRuns a workflow now with a trigger payload and returns the run. Its steps act for real (they may send SMS, place calls or book slots); it runs until it ends, waits or fails.

Upsert, 1 operation

upsert_contactUpsert contactPOSTCreates a contact, or updates the one that already has this email or phone number, and returns it. The API requires all four values.

User daily usage, 1 operation

list_daily_usageList daily usageGETReturns the daily usage figures of the account, optionally between two dates.

User monthly usage, 1 operation

list_monthly_usageList monthly usageGETReturns the monthly usage figures of the account for the last 12 months.

Voicestt, 1 operation

list_speech_to_text_modelsList speech to text modelsGETLists the speech-to-text options a voice assistant can use.

Use Insighto.ai from Claude Code, Cursor or Codex

Connect Insighto.ai in LiveContext, create an API key in Settings, then add the LiveContext MCP server to your client. Its Insighto.ai operations become tools the client can call, next to every other integration you connected.

Claude Code

claude mcp add --transport http livecontext https://livecontext.ai/mcp --header "X-API-Key: YOUR_API_KEY"

Codex (~/.codex/config.toml)

[mcp_servers.livecontext]
url = "https://livecontext.ai/mcp"

[mcp_servers.livecontext.http_headers]
"X-API-Key" = "YOUR_API_KEY"

Cursor, Claude Desktop and other JSON configs

{
  "mcpServers": {
    "livecontext": {
      "type": "http",
      "url": "https://livecontext.ai/mcp",
      "headers": {
        "X-API-Key": "YOUR_API_KEY"
      }
    }
  }
}

Set up the MCP server step by step

How to connect Insighto.ai

Create your workspace
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Connect Insighto.ai once
Add your Insighto.ai connection in Settings. Every tool from this integration reuses it, and secrets are encrypted at rest and visible only to you.
Describe the job in chat
The workflow builds itself in front of you and picks the endpoints it needs. Drag the steps yourself on the canvas whenever you would rather be explicit.