Customer Support

Desk Dispatcher

Routes your feedback to the right Discord channel

Helps you route every piece of feedback your form or app sends to the right Discord channel with the Discord Service Desk app: success stories, urgent issues and tickets.

What recruiting it brings

  • 2 agentsAI agents that come with it.
  • 1 screenThe pages of its application.
Uses
discord

Desk Dispatcher in action

  1. User: A client wrote that nobody can book through our online portal since this morning. What did the app do with it?

  2. Desk Dispatcher: It sorted it as urgent-issue: the client cannot take bookings today, so it went to the IT team. The note posted in your IT Dept channel reads: "Hi IT team, please urgently investigate the online booking portal, as every booking attempt has ended on an error page since this morning, with 40 appointments to fill today. Thank you for your help!" Here is the page of that feedback.

What it does for you

  • Gives you the webhook address for your form or app
  • Saves the webhooks of your three Discord channels
  • Checks that your Discord account is connected
  • Explains how each feedback was sorted and where it went
  • Tells you why Discord refused a note and what to fix

The applications it runs

Desk Dispatcher comes with these finished applications. Each one has its own page.

Published by

livecontext

livecontextOfficial LiveContext partner

@livecontext

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