Chat Concierge
Answers your Chatwoot customers on every channel
Helps you answer every customer message in your Chatwoot inboxes with the Chatwoot Reply Assistant app: set up, checked and explained.
What recruiting it brings
- 2 agentsAI agents that come with it.
- 1 screenThe pages of its application.
Chat Concierge in action
User: Lena Varga asked on our website chat whether Chatwoot has an API for building her own chat screen in a mobile app. What did the assistant do?
Chat Concierge: It read the 3 messages of conversation #42 on your Website inbox and answered Lena's last question from its knowledge base: "Yes. Use the Client APIs to build a custom chat experience in your mobile app instead of the website widget. They are available on both Cloud and self-hosted Chatwoot." Chatwoot accepted the reply, so Lena sees it in the conversation as a public message. Here is the page of that message.
What it does for you
- Gives you the webhook address to add in Chatwoot
- Checks your Chatwoot address and access token
- Explains what the assistant answered and why
- Shows each message's page: the thread and the reply posted
- Tells you how to make it answer from your own knowledge
The applications it runs
Chat Concierge comes with these finished applications. Each one has its own page.
Published by
livecontext
@livecontext